What kind of tutoring do you offer? How much does it cost?
Please take a look at our services page.
Will I be tied into a contract with you?
Absolutely not. If you wish to leave at any time we just ask for three weeks notice to give us time to offer your child’s place to someone on our waiting list.
How do I cancel my child’s tuition?
Please notify any member of staff. They’ll set the cancellation process in motion. We’ll agree on a cancellation date with you and settle your balance.
Do you charge for missed sessions?
Yes, if your child misses a session we will charge the full amount.
Do you offer a discount for siblings?
Yes, we do offer a sibling discount, please click here to get in touch with us more information.
Do you offer sessions during holiday periods?
Yes, we offer booster sessions during some holiday periods. We will always let you know which tutors are available before the holidays and these sessions will be booked on a first come first served basis.
Will there be homework as part of my child’s tutoring?
Homework is compulsory for children in the Entrance Exam Course but can be arranged for children in group or one-to-one tuition sessions. Please ask your tutor for more information.
My child has a medical condition. Are your staff able to handle that?
As part of our Ofsted registration, all staff are trained in basic first aid. If your child has any medical issues, then please ensure the staff are made aware of it before their first session, by completing the student registration form which you should receive upon signing up.
Does my child need to bring anything to their tutoring session?
Your child will need to bring their folder (provided when they start) to their weekly tuition session. We will provide them with a drink and a snack during a short, mid-session break.
Will I have to pay for tutoring sessions in advance?
Yes. When you sign up with us, we’ll figure out which sessions your child will be attending over the year and then bill you at the start of each month. Although sessions only run during term time, you’ll pay a regular monthly fee which spreads your costs.
How do I know who will be tutoring my child?
Our tutors are all qualified teachers who keep up-to-date with the latest changes to the curriculum. You can learn more about each of them by clicking here.
How do I pay for my child’s tuition?
When you register with HG Tuition, you’ll be provided with access to our management system and prompted to set up a direct debit or store your credit/debit card details securely through the system. We’ll bill you each month for your upcoming sessions and payment will be taken from you automatically.
If you’d prefer not to use this system, we can also accept childcare vouchers as we’re registered with Ofsted. We can also take card payments on-site (all major credit/debit cards, including American Express) as well as cash.
We provide receipts of any payments you make to us. Just ask if we forget!